News & Updates

2020 has had more than its fair share of changes and challenges for healthcare organizations across the country. Hearing how others are responding to the Coronavirus pandemic can have its advantages and help to make necessary preparations for the remainder of the...

The good news: Electronic health record systems (EHRs) have made it very simple to order a specialist consultation for a patient! The bad news: The time between ordering a consult and a patient being seen can take hours… even days. There are numerous ways consult...

Lengthy waits for COVID-19 test results have become commonplace in communities across the nation. And it is clear fax machines are a contributing factor. A recent article in the New York Times sums up the issue well (Bottleneck for U.S. Coronavirus Response: The Fax...

For years, network leakage has been a hot topic for ACOs, with significant implications for a number of areas including revenue, quality, patient satisfaction and more. Successful ACOs understand that when it comes to network leakage, it's important to focus on more...

In medical school, an entire first-year class and many parts of clinical rotations were spent learning the art of the physical exam. No one could imagine spending 4 years learning how to care for patients without examining them. We are all taught to use the subjective...

You have probably seen the tragic news about Dr. Lorna Been, a top Manhattan ER doctor who committed suicide after treating patients with coronavirus. Being on the front lines of this COVID-19 pandemic can be devastating, so It is no surprise that healthcare provider...

As a nurse on the pediatric floor, my finest days were those when the care team worked together, like a well-oiled machine – when we all came together to manage and support patient care. Feeling appreciated, supported and heard by my team for the greatest good of the...

Though telehealth has been around for decades, it took COVID-19 to help it achieve broad adoption. Video has now become an invaluable tool both for physicians and the patients they serve. Care providers using videoconferencing have been able to provide early...

Network leakage is a real issue that exists within many Accountable Care Organizations (ACOs) around the country, and we’re breaking down the barriers to determine why patient referrals are being sent out-of-network. First, it’s important to understand what impact ACO...