Referral Management Platform

Harness the power of referrals done right.

Proficient Health helps hospitals, ACOs, and physician groups manage patient referrals with greater visibility and automation. No other referral solution is proven to reduce revenue leakage and drive growth for complex hospital systems and ACOs.

One focus: Patient referrals

Built entirly around referral workflows.

Many healthcare technology platforms attempt 
to solve every operational challenge.

Proficient Health takes a different 
approach. We focus on one essential 
thing: getting patient referrals right.

Our AI-powered referral management platform helps hospitals, ACOs, and physician groups manage referrals from initiation through resolution 
— automating referral workflows, reducing revenue leakage, and ensuring patients reach the right care.

Referrals are all we do. And we do them right.

SEE THE CATEGORY WE ARE SHAPING

Referrals done right.

Watch how a 100% focus on referral management changes everything.

Everything healthcare organizations need to manage referrals effectively

Purpose-built technology focused exclusively on referrals

Visibility and coordination across the referral lifecycle

AI-powered referral intake and document processing

Keep referrals and referral revenue within your system

Real-time collaboration between providers

Proficient Health has helped us build a more connected community between our referring providers and specialists. Communication is faster, referrals move more efficiently, and patients reach the care they need without unnecessary delays.

Proficient Health has streamlined what used to be a fragmented and manual referral process. By automating key parts of our referral workflows, our teams can process referrals faster and focus more on patient care.

Referrals represent a significant source of revenue for our organization. Proficient Health has given us the visibility and coordination needed to keep more referrals within our system while strengthening collaboration across our provider network.

Care Coordination, Multi-Hospital Health System + Home

Vice President

Care Coordination, Multi-Hospital Health System

Patient Access, Regional Health System + Home

Vice President

Patient Access, Regional Health System

Multi-State ACO + Home

Chief Executive Officer

Multi-State ACO

Platform offering

Three solutions. One platform.

An AI-powered platform designed to manage patient referrals end-to-end — from initiation through resolution.

The Proficient Health platform helps healthcare organizations modernize referral management by automating referral intake, standardizing referral workflows, and improving collaboration across providers. Built specifically for referral workflows, the platform provides the visibility, coordination, and automation needed to ensure referrals move efficiently across the care network.

PH Capture ®

Transform referral intake with intelligent automation

PH Capture enables healthcare organizations to transition from traditional fax-based referrals to a secure digital platform. The solution combines digital fax automation, 
AI-powered document processing, and natural language processing to digitize inbound referral documents and automatically extract key patient information. By 
eliminating manual data entry and centralizing referral documents, PH Capture accelerates referral intake, 
improves accuracy, and simplifies referral workflows.

PH Exchange ®

Take control of referral workflows across your network

PH Exchange standardizes and automates referral workflows to ensure timely, accurate, and efficient care transitions. The solution provides visibility into referral activity, tracks referral status across providers and locations, and helps healthcare organizations coordinate referrals more effectively across their networks. By closing the loop on referrals, PH Exchange helps improve care coordination while reducing referral leakage.

PH Connect ®

Enable Real-Time Collaboration Across Referring Providers

PH Connect enables secure, real-time communication between referring providers and specialists through a mobile-enabled platform. By improving collaboration across providers, the solution helps eliminate communication delays and ensures referrals move efficiently through the care network. This connected approach strengthens referral relationships and helps ensure patients reach the right care faster.

Trusted by healthcare organizations across the country

Healthcare organizations nationwide rely on Proficient Health to modernize referral management, improve care coordination, and ensure patients reach the right care.

Proven at scale

838K+

Referrals Sent

70M

Digital Faxes Delivered

17M

Secure Mobile Messages

34K+

Users

1,350

Client Locations

146

Healthcare Organizations

15

States

AI Innovation

Intelligence 
built for referral workflows

Proficient Health is at the forefront of applying artificial intelligence and natural language processing to referral management. From referral initiation through resolution, intelligent automation helps healthcare organizations process referrals faster, reduce administrative burden, improve accuracy, and retain more referral revenue.

By digitizing referral documents, extracting key patient information, and automating critical steps in the referral process, the platform enables healthcare teams to manage referrals more efficiently while ensuring patients reach the right care without unnecessary delays.

AI document processing

Digitize referral documents and automatically extract key patient information to eliminate manual data entry and improve accuracy.

Intelligent workflow automation

Accelerate referral intake and streamline referral workflows with automation that reduces administrative burden and improves efficiency.

Referral lifecycle intelligence

Gain visibility into referral activity across providers, practices, and locations to coordinate referrals more effectively and keep patients connected to care.

Works with the systems you already use.

Seamless interoperability built on healthcare standards and designed to work alongside the technology healthcare organizations rely on every day.

Explore Platform Integrations
Proficient Health logo with Amazon SNS icon for health communication.
Proficient Health logo with modern design and vibrant colors.
Healthcare professionals providing patient care at Proficient Health.
Healthcare professionals working together in a medical facility.
Modern healthcare facility with advanced medical equipment and staff.
Proficient Health logo with modern design and vibrant colors.
Proficient Health logo with modern design and vibrant colors.
Healthcare professionals providing patient care at Proficient Health.
Proficient Health logo with a modern medical facility background.
Proficient Health logo with Amazon SNS icon for health communication.
Proficient Health logo with modern design and vibrant colors.
Healthcare professionals providing patient care at Proficient Health.
Healthcare professionals working together in a medical facility.
Modern healthcare facility with advanced medical equipment and staff.
Proficient Health logo with modern design and vibrant colors.
Proficient Health logo with modern design and vibrant colors.
Healthcare professionals providing patient care at Proficient Health.
Proficient Health logo with a modern medical facility background.
Proficient Health logo with a modern medical facility background.
Healthcare professionals providing patient care at Proficient Health.
Proficient Health logo with modern design and vibrant colors.
Proficient Health logo with modern design and vibrant colors.
Modern healthcare facility with advanced medical equipment and staff.
Healthcare professionals working together in a medical facility.
Healthcare professionals providing patient care at Proficient Health.
Proficient Health logo with modern design and vibrant colors.
Proficient Health logo with Amazon SNS icon for health communication.
Proficient Health logo with a modern medical facility background.
Healthcare professionals providing patient care at Proficient Health.
Proficient Health logo with modern design and vibrant colors.
Proficient Health logo with modern design and vibrant colors.
Modern healthcare facility with advanced medical equipment and staff.
Healthcare professionals working together in a medical facility.
Healthcare professionals providing patient care at Proficient Health.
Proficient Health logo with modern design and vibrant colors.
Proficient Health logo with Amazon SNS icon for health communication.

Where healthcare organizations go to get referrals right.