Proficient Health specializes in affordable, online solutions and mobility apps that make it easy for your healthcare team to share referrals and other private data with providers inside and outside your organization. Our solutions provide an electronic bridge that makes the process simple – regardless of the systems or technologies used. You can work seamlessly to improve service and care delivery, reduce out of network referrals, streamline your workflow, reduce costs and speed reimbursements.

Close the loop in referral management by connecting health systems and providers.

Proficient Health makes it easy to connect providers to your referral management process. Whether you create referrals via computer, website or phone, our intelligent, web-based solutions route them where they need to go. Urgent referrals can even be sent directly to the mobile device of an on-call provider for an almost immediate response.


Proficient Health offers an integrated suite of solutions designed to support your referral management and communication needs. Exchange, Connect & Capture can work together seamlessly for organizations seeking a fully integrated approach, or as standalone solutions for those seeking to solve specific challenges now and grow from there.

We are setting new standards by delivering the only referral management solution on the market that can link your entire care community from hospitals and health systems to individual providers on the go. Regardless of your EHR, we're providing easy and secure communication and a seamless transition of care.

Share information freely across communities of providers.

One of the challenges faced by any accountable care organization, clinically integrated network or health system is how to work efficiently within a provider community with disparate systems that do not communicate with each other. Proficient Exchange makes it easy for any community of providers to work together seamlessly and securely, regardless of the systems they use. You can make referrals, share patient information and deliver better-coordinated care. And you can do it securely, affordably and hassle-free.


Reach the right clinician – right away.

Phone tag, unanswered pages and navigating through call center and answering service queues can be frustrating and slow decision-making at the point of care. With Proficient Connect, you get a powerful, time-saving alternative. We make it simple for you to find who you need, when you need them – whether working from your desktop or from your mobile device of choice.


Go paper-free. Share & manage healthcare information online.

Incompatible systems make it a challenge to share protected healthcare information across practices. Most providers use old-school faxing as a stopgap. Now, though, there is a better way. Proficient Capture converts faxes into HIPAA-compliant electronic files that can be managed and shared online. No more paper-shuffling, copying and scanning. You can even export information directly into your current EHR.


We’ve gone mobile – and so can you.

Want to make faster, better-informed decisions at the point of care? Try Proficient Connect, our new mobile messaging solution. We use intelligent routing to help any member of your team securely reach the right clinician, right away.


Increase in Follow-up Appointments

Reduction in Physician to Physician Calls

Of Communication Responded to in 25 Minutes

HIPAA-Compliant Solutions

We expect Proficient Exchange to pay for itself many times over. It has helped us address an immediate need and realize a significant financial benefit, all while delivering better coordinated patient care.

—Elissa Langley
COO, Triad HealthCare Network

Now I can skip the operators and answering services and directly reach our pediatricians via voice or text in a HIPAA-compliant manner.

—Patrick Lyons, MD
Hospital Based Medicine

We now have a seamless, ‘closed loop’ workflow to support prompter and better coordinated care delivery. Everyone benefits, including both our member practices and our patients.

—Elissa Langley
COO, Triad HealthCare Network

Proficient Connect allows providers real time access to each other without prior knowledge of call schedules; enables them to share patient-specific information securely, unlike conventional texting; and provides read receipts to communicate that messages have been received.

—Ted Tsomides, MD
WakeMed Health & Hospitals

We know there are valid reasons for some referrals to be sent out of network – from patient preference to a lack of local capacity to meet urgent care demands. But many referrals were being sent out-of-network because of a simple lack of awareness. We now have a ready way to intervene before the referral is made.

—David Grapey, MD
Specialty Medical Director, Triad HealthCare Network