Increasing Efficiency in Labs and Improving Patient Satisfaction
CHALLENGE: Lab orders trapped in paper silos Incompatible systems make it difficult to efficiently s...
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Breaking Down Barriers to Care for Behavioral Health Patients
CHALLENGE: Information silos cause delays in care during behavioral health crisis Hospital emergency...
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Using Electronic Faxing to Streamline Processes and Improve Efficiency
CHALLENGE: Manual and paper processes trap information in silos Hospitals and independent care provi...
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Labor & Delivery Department Uses Electronic Faxing to Streamline Processes and Improve Efficiency
CHALLENGE: Manual and paper-based processes trap information in silos The Labor and Delivery departm...
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WakeMed Improves Patient Throughput With Faster Consults
CHALLENGE: Inefficient processes for sending specialist consults caused delays in patient car...
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Improving Patient Satisfaction with a New Referral Management Process
CHALLENGE: Fragmented communication causes delays in appointments and negatively impacts pati...
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Helping A Leading ACO Keep Referrals In Network
CHALLENGE: Out-of-network referrals that decreased revenues by an estimated $200 million Tria...
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Helping an ACO Move Past Communication Silos to Create Cost Efficiencies and Improve Patient Care
CHALLENGE: Continue to create efficiencies that improve Total Cost of Care With 1,000 physici...
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Helping an ACO Address Total Cost of Care (TCoC) by Avoiding Unnecessary ED Visits
CHALLENGE: Lack of direct access to specialists was driving up ED evaluations and total cost ...
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Eliminating Delays in Physician-Nursing Communication to Improve Patient Care
CHALLENGE: Delayed communication between floor nurses and providers negatively impacts patien...
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Improving Emergency Department Experience for Patients and Physicians
CHALLENGE: Lack of direct clinical communication compromises patient experience and can drive...
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Helping WakeMed Regain ACC Heart Failure Accreditation
CHALLENGE: Unable to schedule timely follow-up visits for discharged heart failure patients I...
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Streamlined Access to Orthopedic Specialist Drives Referrals from Athletic Trainers and Physical Therapists
CHALLENGE: Referring Patients is time consuming and problematic When athletic trainers and ph...
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New Mental Health Program Relies on Proficient Health to Connect PCPs with Psychiatry Specialist
CHALLENGE: Providing direct and secure access to Psychiatry specialist without disruption Lur...
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PH Connect Helps Create Call Center Efficiencies Through Better Communication
CHALLENGE: Hospital call center is responsible for an average of 75,000 calls per month Lisa ...
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WakeMed Pediatric Endocrinology Automates Message Routing and Speeds Up Patient Care
CHALLENGE: People were paging the provider they knew best instead of the on-call provider WakeMed Pe...
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