Case Studies Archive - Proficient Health

Helping A Leading ACO Keep Referrals In Network

Leading ACO Reduces Out-of-Network Referrals – Increasing Revenue By $100M Annually

Challenge: Out-of-network referrals decreased revenues by an estimated $200 million annually A top-p...

Increasing Efficiency in Labs and Improving Patient Satisfaction

CHALLENGE: Lab orders trapped in paper silos Incompatible systems make it difficult to efficiently s...

Breaking Down Barriers to Care for Behavioral Health Patients

CHALLENGE: Information silos cause delays in care during behavioral health crisis Hospital emergency...

Using Electronic Faxing to Streamline Processes and Improve Efficiency

CHALLENGE: Manual and paper processes trap information in silos Hospitals and independent care provi...

Labor & Delivery Uses Electronic Faxing

Labor & Delivery Department Uses Electronic Faxing to Streamline Processes and Improve Efficiency

CHALLENGE: Manual and paper-based processes trap information in silos The Labor and Delivery departm...

WakeMed Improves Patient Throughput With Faster Consults

CHALLENGE: Inefficient processes for sending specialist consults caused delays in patient car...

Improving Patient Satisfaction with a New Referral Management Process

Improving Patient Satisfaction with a New Referral Management Process

CHALLENGE: Fragmented communication causes delays in appointments and negatively impacts pati...

Helping A Leading ACO Keep Referrals In Network

Helping A Leading ACO Keep Referrals In Network

CHALLENGE: Out-of-network referrals that decreased revenues by an estimated $200 million annu...

Helping an ACO Move Past Communication Silos to Create Cost Efficiencies and Improve Patient Care

CHALLENGE: Continue to create efficiencies that improve Total Cost of Care With 1,000 physici...

Helping an ACO Address Total Cost of Care (TCoC) by Avoiding Unnecessary ED Visits

CHALLENGE: Lack of direct access to specialists was driving up ED evaluations and total cost ...

Eliminating Delays in Physician-Nursing Communication to Improve Patient Care

CHALLENGE: Delayed communication between floor nurses and providers negatively impacts patien...

Improving Emergency Department Experience for Patients and Physicians

CHALLENGE: Lack of direct clinical communication compromises patient experience and can drive...

Helping WakeMed Regain ACC Heart Failure Accreditation

CHALLENGE: Unable to schedule timely follow-up visits for discharged heart failure patients I...

Streamlined Access to Orthopedic Specialist

Streamlined Access to Orthopedic Specialist Drives Referrals from Athletic Trainers and Physical Therapists

CHALLENGE: Referring Patients is time consuming and problematic When athletic trainers and ph...

New Mental Health Program Relies on Proficient Health

New Mental Health Program Relies on Proficient Health to Connect PCPs with Psychiatry Specialist

CHALLENGE: Providing direct and secure access to Psychiatry specialist without disruption Lur...

PH Connect Helps Create Call Center Efficiencies Through Better Communication

CHALLENGE: Hospital call center is responsible for an average of 75,000 calls per month Lisa ...