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Increasing Efficiency in Labs and Improving Patient Satisfaction

CHALLENGE: Lab orders trapped in paper silos Incompatible systems make it difficult to efficiently s...

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Breaking Down Barriers to Care for Behavioral Health Patients

CHALLENGE: Information silos cause delays in care during behavioral health crisis Hospital emergency...

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Using Electronic Faxing to Streamline Processes and Improve Efficiency

CHALLENGE: Manual and paper processes trap information in silos Hospitals and independent care provi...

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Labor & Delivery Uses Electronic Faxing

Labor & Delivery Department Uses Electronic Faxing to Streamline Processes and Improve Efficiency

CHALLENGE: Manual and paper-based processes trap information in silos The Labor and Delivery departm...

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WakeMed Improves Patient Throughput With Faster Consults

  CHALLENGE: Inefficient processes for sending specialist consults caused delays in patient car...

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Improving Patient Satisfaction with a New Referral Management Process

Improving Patient Satisfaction with a New Referral Management Process

  CHALLENGE: Fragmented communication causes delays in appointments and negatively impacts pati...

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Helping A Leading ACO Keep Referrals In Network

Helping A Leading ACO Keep Referrals In Network

  CHALLENGE: Out-of-network referrals that decreased revenues by an estimated $200 million Tria...

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Helping an ACO Move Past Communication Silos to Create Cost Efficiencies and Improve Patient Care

  CHALLENGE: Continue to create efficiencies that improve Total Cost of Care With 1,000 physici...

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Helping an ACO Address Total Cost of Care (TCoC) by Avoiding Unnecessary ED Visits

  CHALLENGE: Lack of direct access to specialists was driving up ED evaluations and total cost ...

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Eliminating Delays in Physician-Nursing Communication to Improve Patient Care

  CHALLENGE: Delayed communication between floor nurses and providers negatively impacts patien...

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Improving Emergency Department Experience for Patients and Physicians

  CHALLENGE: Lack of direct clinical communication compromises patient experience and can drive...

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Helping WakeMed Regain ACC Heart Failure Accreditation

  CHALLENGE: Unable to schedule timely follow-up visits for discharged heart failure patients I...

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Streamlined Access to Orthopedic Specialist

Streamlined Access to Orthopedic Specialist Drives Referrals from Athletic Trainers and Physical Therapists

  CHALLENGE: Referring Patients is time consuming and problematic When athletic trainers and ph...

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New Mental Health Program Relies on Proficient Health

New Mental Health Program Relies on Proficient Health to Connect PCPs with Psychiatry Specialist

  CHALLENGE: Providing direct and secure access to Psychiatry specialist without disruption Lur...

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Improved Communication and Collaboration for Lurie Children’s Health Partners Clinically Integrated Network

  CHALLENGE: Communication challenges between referring physicians and hospital specialist Last...

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PH Connect Helps Create Call Center Efficiencies Through Better Communication

  CHALLENGE: Hospital call center is responsible for an average of 75,000 calls per month Lisa ...

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