By Robb Hutchison, CEO & Founder, Proficient Health Most healthcare organizations still treat referral intake as an administrative task. It is handled in the background, routed through fax, and managed manually by staff. It is rarely measured beyond basic...
By Robb Hutchison, Chief Executive Officer, Proficient Health In healthcare, the focus of technology investment has evolved. Innovation still matters—but efficiency, integration, and measurable ROI now drive most decisions. The question is no longer what’s new, but...
Author: Jeff Kramer, Chief Technology Officer, Proficient Health As I prepare to retire at the end of 2025 after leading product development and technology innovation at Proficient Health, I want to reflect on what I’ve learned about innovation in healthcare...
By Jeff Kramer, Chief Technology Officer and Head of Product, Proficient Health From IBM/Tivoli systems management to mobile content to cloud computing to healthcare technology, I’ve watched similar patterns play out across industries. Technology that seems...
Author: Aditi Parashar, Sr. Director of Product Management In the complex ecosystem of modern healthcare, patient referrals serve as critical pathways to specialized care. Yet these pathways are often clogged with inefficiencies that frustrate providers, delay patient...
Author: Jeff Kramer, Chief Technology Officer + Head of Product Forward-thinking hospitals have discovered a massive revenue opportunity hiding in plain sight. While many healthcare systems struggle with referral inefficiencies, innovative organizations are...
