Hospitals and Health Systems

Advancing referral performance across your network

Referral performance is at the center of patient access, provider alignment, and financial outcomes. At Proficient Health, it’s what we think about every day.

Rising to the challenge of referral performance

Referral management sits at the center of a complex healthcare ecosystem — spanning providers, systems, workflows, and communication channels.

At Proficient Health, we’re leading the charge in transforming how referrals are managed — applying intelligent automation and purpose-built technology to bring greater visibility, coordination, and performance across the network.

With a 100% focus on patient referrals, Proficient 
Health is purpose-built to help hospitals move 
referrals forward with confidence — improving 
access, strengthening provider alignment, and 
capturing more value across their system.
Healthcare professionals analyzing medical data on computer screens in clinic.

Designed for organizations that take a more strategic approach to referrals

Explore how leading teams use Proficient Health to advance referral results

Leadership
Doctor and patient discussing health in a medical setting at Proficient Health.

Leadership

See referral performance clearly 
— and act on it with confidence

Bring visibility to how referrals move across your network — and where opportunities exist to improve retention, access, and financial performance. Proficient Health provides the insight needed to strengthen network performance and align strategic initiatives with measurable results.

Physician liaisons
Doctor consulting with elderly patient using a tablet in a healthcare setting.

Physician liaisons

Strengthen relationships 
and grow referral volume

Understand referral patterns, identify growth opportunities, and build stronger connections across your referring community. With greater visibility into referral activity, physician liaisons can engage providers more effectively and support network alignment.

Patient access
Hospital corridor with medical staff and empty patient bed in a healthcare facility.

Patient access

Move patients to the right care — faster and more efficiently

Streamline referral intake and reduce delays that impact scheduling and patient access. Proficient Health supports teams in managing referrals with speed and accuracy — helping ensure patients are scheduled quickly and workflows stay on track.

Specialists
Healthcare professional consulting with elderly woman in a bright clinic.

Specialists

Deliver coordinated care with complete, actionable information

Receive referrals that are complete, accurate, and ready for action — and communicate seamlessly with referring providers throughout the process. This supports more efficient coordination and timely care delivery.

IT & clinical systems
Futuristic digital data network with glowing lines and points for health tech.

IT & clinical systems

Keep systems aligned as referral workflows evolve

Support referral workflows across providers and teams while maintaining consistency across systems, standards, and data structures.
IT and clinical systems teams work closely with Proficient Health — many contributing directly to ongoing enhancements and development. The platform fits within your existing environment, complementing your EHR and supporting the need for a referral-focused approach.

Built on a connected, intelligent platform

Proficient Health combines intelligent automation with seamless integration — enhancing referral workflows while working alongside your existing systems.

Designed as a companion to your EHR, the platform connects providers, workflows, and data to support better performance across your network.

How progressive hospitals are addressing the $150 billion patient referral leakage challenge

Article

Patient referral leakage continues to cost health systems billions in lost revenue each year. Learn how progressive hospitals are improving referral visibility, strengthening provider alignment, and keeping more patients within their network through intelligent referral management.

Read the article
Medical professional analyzing data on a tablet in a hospital setting.

Across health systems, the impact is clear

Since implementing Proficient Health, what used to take hours of manual work is now streamlined and consistent. Our intake process is faster, more accurate, and far less dependent on manual effort — allowing our teams to focus on getting patients scheduled and moving forward.

With Proficient Health, we’ve fundamentally improved how our providers communicate. Referrals move faster, information is complete, and our teams are finally aligned across the network. It’s had a direct impact on both patient access and provider satisfaction.

Proficient Health has given us clear visibility into how referrals move across our system. We’re retaining more patients, improving coordination, and seeing measurable financial impact from stronger referral performance.

Patient Access, Regional Health System + Hospital/Health Systems

Vice President

Patient Access, Regional Health System

Ambulatory Operations, Multi-Hospital Health System

Senior Vice President

Ambulatory Operations, Multi-Hospital Health System

Integrated Health System + Hospital/Health Systems

Chief Financial Officer

Integrated Health System

Strengthen referral performance across your system.