PH Connect®

Connecting providers in 
real time

Empower real-time communication across a connected provider community — enabling faster referral connections and getting patients to the right care, right away.

Healthcare professional using Proficient Health app on smartphone for patient management.

Accelerate care coordination with a connected provider community

Communication breakdowns are one of the leading causes of referral delays, incomplete 
referrals, and poor care coordination

PH Connect®

Enable Real-Time Collaboration Across Referring Providers

PH Connect® is a secure, mobile-first application that enables direct, real-time communication between community providers and hospital specialists — eliminating traditional communication bottlenecks.

By connecting providers instantly within a connected provider community, organizations can improve collaboration, accelerate decision-making, and ensure referrals continue moving forward without delay.

Smiling healthcare worker using a tablet in a medical facility.

Real-time communication across every step of the referral process

PH Connect® enables providers and care teams to connect instantly — ensuring information flows quickly and referrals progress without delays.

1. Connect

Providers and staff connect instantly through a secure, 
HIPAA-compliant mobile app.

Doctor in scrubs with stethoscope checking phone in clinic.

Real-time communication across every step of the referral process

PH Connect® enables providers and care teams to connect instantly — ensuring information flows quickly and referrals progress without delays.

2. Communicate

Send real-time messages to clarify referral details, ask questions, and 
share updates

Futuristic digital data network with glowing dots and lines in purple and blue.

Real-time communication across every step of the referral process

PH Connect® enables providers and care teams to connect instantly — ensuring information flows quickly and referrals progress without delays.

3. Share information

Securely exchange patient information and files — ensuring everyone has what they need.

Medical professional consulting with elderly patient using a laptop at Proficient Health.

Real-time communication across every step of the referral process

PH Connect® enables providers and care teams to connect instantly — ensuring information flows quickly and referrals progress without delays.

4. Move forward

Resolve issues quickly and keep referrals progressing without unnecessary delays.

PH Connect has transformed how our providers communicate and coordinate care. Instead of chasing down updates or waiting for callbacks, our teams can connect in real time, make decisions faster, and keep patients moving through the system without unnecessary delays.

Senior Vice President

Ambulatory Operations, Multi-Hospital Health System

Built for secure provider communication and coordination

PH Connect® enables direct, secure communication across providers — supporting faster coordination and 
more efficient referral workflows.

Everything needed to improve communication 
and coordination

Send and receive real-time, bi-directional messages between providers and care teams.

Exchange patient information and documents quickly and securely to support referral workflows.

Access communication tools from anywhere using a secure, intuitive mobile application.

Engage providers across a connected provider community — improving collaboration and responsiveness.

Ensure all communication and data exchange meets HIPAA requirements — protecting patient information while enabling fast, secure collaboration.

Reduce delays. Improve coordination. 
Move referrals forward faster.

Communication gaps slow referrals, delay care, 
and create inefficiencies across the network.

PH Connect® enables real-time communication between providers — improving coordination, accelerating response times, and reducing delays 
in referral workflows.

By connecting providers and eliminating communication bottlenecks, organizations can improve care delivery, increase efficiency, and support stronger referral performance — contributing to increased referral completion and retained revenue.

Faster provider communication

More efficient referral workflows

Increased referral completion and retained revenue

Explore the full referral management platform

Proficient Health Platform

Manage referrals end to end — from intake through coordination, communication, and completion.

PH Capture®

Digitize and automate referral intake — transforming fax- based and manual workflows into structured, actionable data.

High-tech digital interface with glowing lines and data points.

PH Exchange®

Manage referral workflows across your network with visibility, coordination, and accountability.

Close the loop on every referral.