MUSC Children’s Health Selects Proficient Health for Provider-to-Provider Communications

Last Updated: On July 22, 2021
GREENSBORO, N.C. – May 26, 2021 – Today Proficient Health announced that MUSC Children’s Health in Charleston, S.C., has signed a multi-year contract with Proficient Health for their use of PH Connect™, a HIPAA-compliant software solution for community-wide, provider-to-provider communications.


Part of the Medical University of South Carolina (MUSC) health system, MUSC Children’s Health specialists often field consultation requests from physicians across the southeast.


Now, rather than dialing into a call center, providers can use their PH Connect app to reach the right physician, practice or service line at MUSC Children’s without having to figure out who is on call or available.  Integrated call schedules and intelligent routing always directs calls and messages to the appropriate provider, complete with any supporting notes, images and test results.


“Over the last several months, MUSC has seen improvements in our communication with providers community-wide with PH Connect,” says Dr. Mark Scheurer, Chief of MUSC Children’s and Women’s Health. “The overall goal is to make it easier for clinicians statewide to reach MUSC providers, all while reducing call center volumes and operating costs.”


“We are eager to see the continued success of MUSC Children’s Health as they are opening the doors for providers to engage with one another through communication tools they already use on a daily basis,” says Robb Hutchison, CEO of Proficient Health. “PH Connect was designed for physicians, by physicians to support better patient care.”


For more information on PH Connect, visit Or download our free white paper.


About MUSC Children’s Health

At MUSC Children’s Health we are imagining what’s possible for each and every child by providing the pediatric expertise your child deserves and needs. From promoting healthy lifestyles to offering life-saving treatments, we deliver comprehensive and compassionate care to children throughout South Carolina and beyond. Our integrated health care system consists of MUSC Shawn Jenkins Children’s Hospital a 250 bed pediatric hospital providing the most advanced care possible in more than 26 specialty areas. We also provide the same depth and breadth of expertise in multiple neighborhood locations throughout the Lowcountry, offering primary, urgent and specialty care.  As a Level 1 Trauma center, our pediatric emergency department specializes in providing emergency care for any serious injury or illness your child may experience at home, at school or at play. Working collaboratively with pediatricians throughout the community, MUSC Children’s Health also provides after-hours care to children from birth to 17 years of age in three different locations on weeknights, weekends and holidays. In addition to the clinical care MUSC Children’s Health provides, we are a major pediatric clinical research center conducting significant and ongoing research efforts through the Charles P. Darby Research Institute. This involvement allows us to enhance our ability to provide the highest level of care to children by translating laboratory advances to bedside, developing new technologies and providing clinical trials. For more information visit

About Proficient Health

Proficient Health is a healthcare information technology company specializing in solutions for the secure exchange of referrals and clinical information. Our affordable, online services and mobility solutions connect physicians, hospitals and other healthcare providers – helping them easily share and manage information, improve service and care delivery, drive down costs, speed reimbursement and get more out of their electronic medical records platform.

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