Nicklaus Children’s Health System Selects Proficient Health to Improve Communication with Referring Providers

Last Updated: On July 22, 2021
GREENSBORO, N.C. – January 29, 2021 – Today Proficient Health announced that Nicklaus Children’s Health System in Miami, FL., has selected PH Connect, a provider-to-provider mobile app, to connect providers community-wide.


Serving a large geographic area, Nicklaus Children’s was seeking a technology solution to help strengthen its connection with referring providers and simplify referral processes. PH Connect does just that by tackling the inefficiencies that come along with navigating complicated technology environments full of disparate systems and a mix of manual and automated processes.


The PH Connect app will be used by providers to reach the right physician, practice or service line more quickly on behalf of their patients — without having to navigate on-call sheets and 1-800 number phone trees. With integrated call schedules and intelligent message routing, PH Connect provides direct communication to the appropriate provider with the touch of a button, complete with any supporting notes, images, and test results.


“PH Connect is exactly what we have been looking for over the past 7-8 years,” says Dr. Seo. “We needed a solution that made it simple to refer patients to our hospital and we have found it! This is a win-win for both patients and providers. The integration with our call schedules and electronic health record system will streamline the processes even further to ensure we’re providing the highest quality patient care.”


“We are excited to begin working alongside Nicklaus Children’s Health System to help build the most efficient referral system possible and expedite care for their patients,” says Robb Hutchison, chief executive officer of Proficient Health. “We look forward to helping them bridge the technology divide to better connect and engage with providers throughout their community.”


For more information on PH Connect, visit Or download our free white paper.


About Nicklaus Children’s Health System


Nicklaus Children’s Health System (NCHS) is the parent organization of Nicklaus Children’s Hospital, South Florida’s only licensed specialty hospital exclusively for children. The 309-bed nonprofit hospital, known as Miami Children’s Hospital from 1983 through 2014, was founded in 1950 by Variety Clubs International and is renowned for excellence in all aspects of pediatric medicine, with many programs routinely ranked among the nation’s best by U.S. News & World Report. The health system also includes Nicklaus Children’s Hospital Foundation, the organization’s 501c3 fundraising arm; a network of nonprofit outpatient centers and urgent care centers situated in Miami-Dade, Broward and Palm Beach counties; Nicklaus Children’s Pediatric Specialists, a nonprofit physician practice subsidiary; a managed care plan, and an ambulatory surgery center. NCHS is the region’s only healthcare system exclusively for children.

About Proficient Health

Proficient Health is a healthcare information technology company specializing in solutions for the secure exchange of referrals and clinical information. Our affordable, online services and mobility solutions connect physicians, hospitals and other healthcare providers – helping them easily share and manage information, improve service and care delivery, drive down costs, speed reimbursement and get more out of their electronic medical records platform.

Media Contact

Hannah Weant
Proficient Health Marketing Manager
336.389.6600 ext. 758