Press Room
News & Updates
The Power of AI in Patient Referral Management: From Manual to Automated, A New Era
In the complex ecosystem of modern healthcare, patient referrals serve as critical pathways to specialized care. Yet these pathways are often clogged with inefficiencies that frustrate providers, delay patient care, and create significant revenue leakage. Manual document processing bogs down clinical staff with hours of data entry, creating errors…
How Progressive Hospitals Are Addressing the $150 Billion Patient Referral Leakage Challenge
Forward-thinking hospitals have discovered a massive revenue opportunity hiding in plain sight. While many healthcare systems struggle with referral inefficiencies, innovative organizations are transforming these challenges into competitive advantages through comprehensive communication improvements.
How WakeMed Strengthened Provider Access to Win More Referrals
The Challenge: Fragmented communication between in-hospital physicians and referring providers causes delays As a regional territory with more than 1,000 providers and referring physicians, WakeMed Health & Hospitals wanted to improve communication and strengthen...
Proficient Health Unveils AI-Powered Automated Document Processing
New product innovation helps healthcare organizations increase operational efficiency and accuracy. Greensboro, NC – April 28, 2025 – Proficient Health, a leading provider of secure referral management and provider communication tools, today announced the...
$140,000 Saved Annually: How WakeMed Transformed Provider Communication with Proficient Health
Overview WakeMed Health & Hospitals, a leading healthcare provider, sought a more efficient and cost-effective way to streamline communication across its Acute Rehab Services department. By replacing outdated paging systems with Proficient Health’s provider...
Improved Communication and Collaboration for Lurie Children’s Health Partners Clinically Integrated Network
CHALLENGE: Communication challenges between referring physicians and hospital specialist Last year, Ann & Robert H. Lurie Children’s Hospital of Chicago served more than 198,000 children from 50 states and 51 countries. To improve communication between referring...
New Mental Health Program Relies on Proficient Health to Connect PCPs with Psychiatry Specialist
CHALLENGE: Providing direct and secure access to Psychiatry specialist without disruption Lurie Children’s has a commitment to the overall health and wellbeing of children and families. Essential to the care of the whole child is the early identification and treatment...
Streamlined Access to Orthopedic Specialist Drives Referrals from Athletic Trainers and Physical TherapistsStreamlined Access to Orthopedic Specialist Drives Referrals from Athletic Trainers and Physical Therapists
CHALLENGE: Referring Patients is time-consuming and problematic When athletic trainers and physical therapists refer patients to orthopedic specialists, the process can be time consuming and problematic: requiring significant time spent on numerous phone calls,...
Helping WakeMed Regain ACC Heart Failure Accreditation
CHALLENGE: Unable to schedule timely follow-up visits for discharged heart failure patients In 2016, WakeMed was at risk of losing their American College of Cardiology (ACC) Heart Failure Accreditation (after not meeting their goal of having 75% of patients diagnosed...