Proficient Health Introduces a New Mass Notification Solution for Hospitals

Last Updated: On October 01, 2020

GREENSBORO, N.C. – October 1, 2020 – Today Proficient Health announced new mass notification capabilities for PH Connect, the company’s HIPAA-compliant software application for community-wide, provider-to-provider communications.

PH Connect allows healthcare providers to reach the right physician, practice or service line, without having to go through an operator or knowing who is on call. Integrated call schedules and intelligent routing are used to direct calls and messages to the appropriate point of contact. With the new PH Connect Mass Notification Module, hospitals and health systems can now send messages and alerts to hundreds or even thousands of team members in real time.

The new capability was developed in response to a request from WakeMed Health & Hospitals, a current PH Connect user.

“When patient census counts at our facilities reach certain levels, we need a way to message all on-call providers,” says Dr. Charles Harr, executive medical director for WakeMed. “The new PH Connect Mass Notification feature will let us get critical information out broadly in just minutes.”

Easy-to-use navigation screens make it simple to create and send a message, even when the pressure is on and time is of the essence.  Built-in filters are used to define groups of recipients based on roles, call schedules and a host of other factors.

“PH Connect has filled an important role by making it faster and easier for providers to connect with each other and make timely treatment decisions,” says Robb Hutchison, CEO of Proficient Health. “With our new mass notification module, we’re certain we’ve made a great solution even better. Hospitals can quickly share information with their clinical staff or advise their entire team of time-sensitive news, lockdown events, weather alerts — and more.”

Key Features of PH Mass Communication

Important features of PH Connect Mass Notification include:

  • Delivered as a high-reliability web service specially designed for rapid transmission of high volumes of information
  • Reports that show the actual reach of your message and whether it has been read by recipients.
  • Option to transmit messages via SMS text, pager or email.

For more information on PH Connect, visit us online,  download our free white paper or contact us today at or (336) 389-6600 .

About Proficient Health

Proficient Health is a healthcare information technology company specializing in solutions for the secure exchange of referrals and clinical information. Our affordable, online services and mobility solutions connect physicians, hospitals and other healthcare providers – helping them easily share and manage information, improve service and care delivery, drive down costs, speed reimbursement and get more out of their electronic medical records platform.

Media Contact

Hannah Weant
Proficient Health Marketing Manager
336.389.6600 ext. 758