Press Room
News & Updates
Improving Patient Satisfaction with a New Referral Management Process
CHALLENGE: Fragmented communication causes delays in appointments and negatively impacts patient satisfaction Triad HealthCare Network (THN) is a physician-led accountable care organization (ACO) spanning more than 900 practitioners in central North Carolina. Members...
WakeMed Improves Patient Throughput With Faster Consults
CHALLENGE: Inefficient processes for sending specialist consults caused delays in patient care and extended average length of stay in hospital It’s very common for patients in the hospital to require a consultation with a specialist – in fact, over 300 inpatient...
Labor & Delivery Department Uses Electronic Faxing to Streamline Processes and Improve Efficiency
CHALLENGE: Manual and paper-based processes trap information in silos The Labor and Delivery department is a place where patient information is crucial to providing the best care to an expectant mother. There are numerous doctors’ offices where a patient can be seen...
Using Electronic Faxing to Streamline Processes and Improve Efficiency
CHALLENGE: Manual and paper processes trap information in silos Hospitals and independent care providers rarely use the same EHR platform, making it difficult to share and manage referrals and other protected health information (PHI). Faxing is frequently the tool of...
Breaking Down Barriers to Care for Behavioral Health Patients
CHALLENGE: Information silos cause delays in care during behavioral health crisis Hospital emergency departments are flooded with patients who need immediate care every day. Sometimes the appropriate information to accompany the patient makes it to the hospital but...
Increasing Efficiency in Labs and Improving Patient Satisfaction
CHALLENGE: Lab orders trapped in paper silos Incompatible systems make it difficult to efficiently share and manage information in multi-location departments throughout a health system. One Proficient Health customer found that their lab department’s methods for...
Leading ACO Reduces Out-of-Network Referrals – Increasing Revenue By $100M Annually
Challenge: Out-of-network referrals decreased revenues by an estimated $200 million annually A top-performing physician-led accountable care organization with more than 900 practitioners knew it faced a significant challenge. An analysis showed members were sending 25...
Communication Strategies in Healthcare
Communication among healthcare professionals is vital to the success of hospitals and healthcare facilities both within their organizations and with community providers. Communication skills are a necessity in the healthcare setting due to the frequent sharing of...
Jeff Kramer, CTO & Head of Product, Talks Proficient Health’s Impact on Value-Based Care
Jeff Kramer participates in an interview hosted by John Schmitt, EVP and co-founder of VBC Exhibit Halls. In this short interview, Jeff discusses how Proficient Health creates a lasting impact in the value-based care world. Our solutions directly help to deliver...