News & Updates

CHALLENGE: Out-of-network referrals that decreased revenues by an estimated $200 million annually Triad HealthCare Network (THN) is a physician-led accountable care organization with more than 900 practitioners in central North Carolina. Though the organization was...

CHALLENGE: Fragmented communication causes delays in appointments and negatively impacts patient satisfaction Triad HealthCare Network (THN) is a physician-led accountable care organization (ACO) spanning more than 900 practitioners in central North Carolina. Members...

CHALLENGE: Inefficient processes for sending specialist consults caused delays in patient care and extended average length of stay in hospital It’s very common for patients in the hospital to require a consultation with a specialist – in fact, over 300 inpatient...

CHALLENGE: Manual and paper-based processes trap information in silos The Labor and Delivery department is a place where patient information is crucial to providing the best care to an expectant mother. There are numerous doctors’ offices where a patient can be seen...

CHALLENGE: Manual and paper processes trap information in silos Hospitals and independent care providers rarely use the same EHR platform, making it difficult to share and manage referrals and other protected health information (PHI). Faxing is frequently the tool of...

CHALLENGE: Information silos cause delays in care during behavioral health crisis Hospital emergency departments are flooded with patients who need immediate care every day. Sometimes the appropriate information to accompany the patient makes it to the hospital but...

CHALLENGE: Lab orders trapped in paper silos Incompatible systems make it difficult to efficiently share and manage information in multi-location departments throughout a health system. One Proficient Health customer found that their lab department’s methods for...

Challenge: Out-of-network referrals decreased revenues by an estimated $200 million annually A top-performing physician-led accountable care organization with more than 900 practitioners knew it faced a significant challenge. An analysis showed members were sending 25...