CHALLENGE: Lack of direct clinical communication compromises patient experience and can drive up costs For primary care physicians (PCPs), referring patients to the Emergency Department (ED) can be a time-consuming process. Many PCPs leave the communication in the...
CHALLENGE: Delayed communication between floor nurses and providers negatively impacts patient satisfaction and quality of care WakeMed Health and Hospitals, a 919-bed system with nearly 3500 nurses and 1100 physicians, had successfully used PH Connect for...
CHALLENGE: Lack of direct access to specialists was driving up ED evaluations and total cost of care Wake Key Community Care (WKCC) is an ACO/CIN formed by WakeMed and Key IPA in 2013. With more than 1,000 physicians, WKCC currently manages over 210,000 lives under...
CHALLENGE: Continue to create efficiencies that improve Total Cost of Care With 1,000 physicians and more than 210,000 lives under contract, Wake Key Community Care (WKCC) had made great strides in managing Total Cost of Care, but leaders felt there was still...
CHALLENGE: Out-of-network referrals that decreased revenues by an estimated $200 million annually Triad HealthCare Network (THN) is a physician-led accountable care organization with more than 900 practitioners in central North Carolina. Though the organization was...
CHALLENGE: Fragmented communication causes delays in appointments and negatively impacts patient satisfaction Triad HealthCare Network (THN) is a physician-led accountable care organization (ACO) spanning more than 900 practitioners in central North Carolina. Members...
