Reach the right clinician – right away.
Phone tag, unanswered pages and navigating through call center and answering service queues can be frustrating and slow decision-making at the point of care. With Proficient Connect, you get a powerful, time-saving alternative. We make it simple for you to find who you need, when you need them – whether working from your desktop or from your mobile device of choice.
+ How it works
Our secure, web-based mobile messaging platform makes it simple to contact the right clinician based on roles, names or locations. No more guesswork. You can connect directly to a provider, a practice or a service line without knowing schedules or names. Your message is intelligently routed and delivered to the appropriate person and device for faster response times at the point of care.
+ Key features & benefits
- Customizable workflows, rules and hierarchies.
- Intelligent routing across multiple devices and message types based on roles, locations, schedules, message type, physician preferences and other factors
- Immediate notification of in-patient consult requests
- Quick cover and rapid pairing features to avoid disruptions during surgeries and other procedures.
- End-to-end encryption of all messages and attachments.
- Full visibility into delivery and read times.
- Protection of private cell phone numbers by displaying office lines instead.
- Controlled access to messages via face recognition, touch or PIN.
- Predictable, subscription-based pricing.