Children's Hospital White Paper

Disparate EHRs, call scheduling systems and workflows can make communication across multiple physicians, practices, and locations difficult. Physicians are also inundated with newsletters, emails, and other communication that clog up their emails and mailboxes. It is easy for critical clinical communication to get lost in the shuffle, often resulting in delayed responses and delayed patient care.

This paper explores how two leading children’s hospitals—one “free-standing” and one a children’s “hospital within a hospital” —used an innovative communication strategy to create “stickiness” with community-based physicians, enhance access to their physicians and facilities, improve care and even help address the total cost of care for pediatric patients.

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